SiteBuilder Frequently Asked Questions
What does my SiteBuilder plan include?
Our SiteBuilder plans provide a variety of tools to help you build, manage and promote
your own website:
- Our easy-to-use SiteBuilder tool that allows
you to create a website with easy point-and-click control
- Web hosting storage for all of your files,
pictures, movies, music, and more, with plenty of room to store a great website
- 24x7 Customer Support to help you with any
problems you have with your new website
- Tools to help you include dynamic and fresh
content for your website
- Tools to help you sell products and services
online
How will visitors find my website on the Internet?
Your visitors can find you by searching for you in search engines like Google™
and Yahoo!®, as well as by typing in your domain name, such as www.yourwebsite.com.
With your new website, you will get up to $150 in search engine marketing credits.
These credits will allow you to ensure your customers can find you when they search
for you using a search engine.
How do I get customer support for my SiteBuilder website plan?
Customer Support for your new SiteBuilder website plan is available online at https://support.web.com or by phone at 800-932-4678.
How do I edit my website?
Your new website will feature our award-winning Site Builder tool that allows you
to edit your website from anywhere you have an Internet connection. Simply log in,
and you can edit your website immediately. No waiting for your web designer to update
your website. Web.com makes it easy maintain your website.
Where will my website reside?
Web.com manages the server and technology that houses your website. Your website
will reside on reliable business-class web servers that ensure your website is available
for your customers.
Can I edit the HTML pages in my website?
While the Web.com SiteBuilder tool means that you don't have to know HTML programming
language, we understand that some people who do know HTML may want to manage it
themselves. You can either insert HTML code into pages you create with SiteBuilder,
or you can upload HTML pages that you create yourself. You can also upgrade to advanced
developer hosting where you'll have access to advanced hosting features like PHP,
Perl, and ASP.NET.
What does a person need to visit my website?
SiteBuilder websites are built so that you can view them in many popular web browsers
such as Internet Explorer or Mozilla Firefox.
Can I control access to certain areas of my website?
Absolutely. Customer Access Manager, which comes bundled with SiteBuilder, allows
you to password-protect certain areas of your website if you choose to.